Date & Time: Wednesday, November 12, 2025 · 1:00–2:15 PM ET
Location: Virtual
Hosted by: Verint with Special Guest Juanita Coley, CEO Solid Rock Consulting
Verint User Group: Turning Engage Insights into Action
Join Solid Rock Consulting and fellow Verint users for a fast-moving, practitioner-led roundtable designed to bridge what we learned at Verint Engage (September 2025) to what we’re doing now.
➦ Engage → Execution: Learn how top Verint Users are putting Engage insights into motion within 90 days.
➦ Real-World Results: AI-QM, scorecard alignment, and intraday strategies that are actually driving outcomes.
➦ Peer Collaboration: Bring your challenges and hear how others are tackling similar issues.
➦ 2026 Readiness: Practical tips and target-setting benchmarks as we close out the year.
Who Should Attend
Verint program owners, Verint WFM leaders, QA/Quality managers, CX & EX executives, and operations directors looking to deepen their Verint adoption and results.
This is a Verint-hosted event in collaboration with Solid Rock Consulting. Registration, confirmation emails, and access details will be provided directly by Verint.