
Chaos, conflicting reports, and faulty forecasts start with a broken data foundation. The CLEAR™ Framework provides the roadmap to fix your data integrity and eliminate executive guesswork.
Phase 1: Collected
The Problem: Are you confident you're gathering all the right data from your ACD, WFM, HR, and QA systems? Missing feeds create massive gaps in your forecast accuracy.
The Promise: Get the checklist to define and automate all necessary data feeds to ensure 100% data capture, every time.
Phase 2: Linked
The Problem: Why are Finance, HR, and WFM reporting different shrinkage numbers? Conflicting definitions lead to trust issues and endless debates.
The Promise: Discover the strategy to link data across all systems and standardize definitions for a single, reliable version of the truth.
Phase 3: Evaluated
The Problem: Is your data accurate, complete, and reliable before you base your entire workforce plan on it? Bad data in always means bad forecasts out.
The Promise: Implement a simple system to validate and quality-check your core data to catch errors and assumptions before they impact scheduling.
Phase 4: Accessible
The Problem: Are your leaders digging through 40-tab spreadsheets for insights? Complex reports delay decisions and limit self-service.
The Promise: Learn how to design a system that delivers the right insights to the right person, at the right time, instantly—no more raw dumps.
Phase 5: Retained
The Problem: Is poor data retention preventing reliable year-over-year seasonal forecasting? You can't predict the future if you don't save the past.
The Promise: Get the policies needed to preserve and structure historical data so it is always available for auditing, forecasting, and trend analysis.

